Specified Commercial Transactions Act
The Act on Specified Commercial Transactions is a law designed to protect consumers and prevent illegal sales practices and malicious solicitation by sellers. It applies to sales methods that are more prone to consumer issues, such as door-to-door sales and online sales.
When operating an online store in Japan, it is mandatory to display the required information under this law ("Legal Notice based on the Act on Specified Commercial Transactions") on your website.
In order to use Japanese domestic payment methods, merchants are required to add a page titled “特定商取引法に基づく表記” (Information Required by the Act on Specified Commercial Transactions) to their website, written in Japanese.
Please make sure that this page is accessible from the top page of your website.
Specified Commercial Transactions Act Guideline (English)
Specified Commercial Transactions Act Guideline (Japanese)
[Information required by the Specified Commercial Transactions Act]
| ショップ名 (Shop name) |
KOMOJU *State the same as your online shop name |
| 販売業者 (Company name) |
株式会社DEGICA *State the same as your business document |
| 運営統括責任者 (Responsible person) |
山田太郎 *Full name of the responsible person |
| 所在地 (Address) |
〒123-4567東京都武蔵野市吉祥寺本町 1-2-3 KOMOJUビル1階 *Full address including postal code *If you have multiple addresses, state the address that doing the actual operation and sales of the shop. *Also required for individual business owners. |
| 電話番号 (Phone number) |
050-1234-5678 *Also required for individual business owners. |
| メールアドレス (Email address) |
*No URL to the contact form. State an email address. |
| お支払方法 (Available payment methods) |
・クレジットカード ・銀行振込 ・コンビニエンスストア（先払い） *Available payment method for purchase *If there are limitations on usable credit card brands, also state here. |
| 商品代金以外の必要料金 (Other costs) |
・コンビニ支払い手数料 ・銀行振込手数料 ・消費税（商品代金に含んで表示） ・送料 *State a clear amount. *State all fees that will occur other than the product price |
| お支払時期・期限 (Payment time) |
・クレジットカード：決済時（クレジットカード会社ごとに異なります） ・銀行振込：ご注文後7日以内 ・コンビニエンスストア：ご注文後3日以内 |
| 引き渡し時期 (When the goods will be shipped) |
お支払い確認後3日以内に発送 *State a clear date and information |
| 返品 (Return and refund) |
商品到着より7日以内 *All conditions for return and refund |
| 資格・免許 (Business License) |
・古物商許可証、酒類販売業免許などの情報 *If applicable |