In order to check your Shopify order on the KOMOJU management screen, please open the payment details in the "Timeline" section of the Shopify administration page and check the alphanumeric characters listed as "Payment".
Log in to KOMOJU and enter the information into the 'Order ID' field on the 'Payments' page on KOMOJU, and you can check the related transaction information.
【Shopify Management Screen】
If you see multiple KOMOJU information on the timeline, please refer to the very bottom information which type is displayed as "authorization" or "sale".
【KOMOJU Management Screen】