We accept inquiries about this incident by email at our dedicated address, security-contact@komoju.com. We do not have a phone line for inquiries. You can write to us in either Japanese or English.
We want to contact you by phone
We regret that we do not have a phone line for inquiries about this incident. Please contact our dedicated address by email.
Can we contact you in English or other languages?
You can contact our dedicated address in English. If you contact us in a language other than Japanese or English, we will reply in English.
Which contact should we give our customers?
Please refer your customers to the same dedicated address, security-contact@komoju.com. You can find a message template for customers in A customer asked us about this incident.