Skip to main content

How to Pay at Convenience Stores

Updated

KOMOJU supports payments at major convenience stores nationwide in Japan. This page provides information on supported stores, payment procedures, and how to redisplay barcodes.

Supported Convenience Stores

You can make payments at the following convenience stores:

■ Click each convenience store name below to view detailed payment instructions.

*Please note that 7-Eleven requires a separate screening process prior to activation.

Can customers use payment methods other than cash?

In principle, payments must be made in cash only. However, the following payment methods are available at specific stores:

  • FamilyMart: FamiPay
  • 7-Eleven: nanaco

How to Pay at 7-Eleven

As of October 31, 2024, customers can display the payment slip directly from the payment completion screen.

  1. Select “7-Eleven” on the payment method selection screen.
  2. Enter the required information (such as your name) and click the “Pay” button.
  3. The KOMOJU payment completion screen will be displayed.
  4. Click the “Display Payment Slip” button on the screen.
  5. Present the payment slip shown in the new window at the register to complete your payment.

If the payment completion screen skip feature is enabled
When the skip feature is enabled, customers will not see the payment completion screen described above. In this case, please instruct them to access the payment slip via the URL included in the “Payment Instructions” email sent by KOMOJU.

Important Notes and Expiration for FamilyMart Barcode Payments

The following applies when displaying a barcode on a smartphone for payment:

  • The barcode is valid for 10 minutes.
  • Screenshots or printed copies of the barcode cannot be used.

Can an expired barcode be redisplayed?

Yes, a new barcode can be generated even after the previous one has expired. Please follow the appropriate steps below depending on your situation.

■ If the barcode display screen remains open

After 10 minutes, a new barcode will automatically be generated and displayed on the screen.

■ If the screen has been closed

Please follow the steps below to regenerate the barcode using the link:

  1. Open the “Payment Instructions” email sent to the customer.
  2. Click the payment link provided in the email.
  3. A new barcode will be displayed.
  4. Present the new barcode at the register.

Related to

Related articles