The disabled accounts and invalidated login sessions mentioned in the interim report refer to KOMOJU employee accounts. We have not suspended any merchant accounts.
We cannot log in to the dashboard or were logged out
We have not disabled merchants' accounts or login sessions in response to this incident. If you cannot log in, please see What to Do If You Can't Log In to the KOMOJU Dashboard.
Our API stopped working or returns an error
For some merchants whose API credentials were confirmed to have been exposed, we have updated the credentials or restricted their use until the next update. We will contact affected merchants individually, so please update your API credentials as instructed.