The sales amount will be transferred to the bank account registered at the time of application, after deducting the payment processing fees and deposit fees.
KOMOJU mainly offers two payout cycles as follows.
■ Monthly payout: Each end of the month, the transactions from the previous month will be paid.
■ Weekly Payout: Every Friday, the transactions from the previous Sat - Fri will be paid.
If the payout cycle is set to “Monthly”, a settlement notice will be issued on the 1st of the following month.
If the payout cycle is “Weekly”, a payment notice will be issued on the following Saturday, and an e-mail notification will also be sent.
(*Only for accounts for which Live mode is provided and payment transactions have occurred.)
- Reference: How to Check or Change the Payout Cycle
【How to issue the settlement notice】
- Click “Financial” from the menu on the left of the KOMOJU administration screen, then click “Payout Balance” or “Settlements” from the detail menu that appears at the bottom.
- After clicking on the relevant Settlement ID, you will be redirected to the details page, where you can download the “Settlement Notice” by clicking on “Download” in the upper right corner. The list of transactions can be exported in CSV or EXCEL format.
＜Sample of Settlement Notice＞
*"Pending” status indicates sales proceeds that are scheduled to be transferred on the ‘transfer date,’ while ‘Paid’ status indicates sales proceeds that have already been transferred.
When selecting a payout cycle, please check the specifications for refunds via KOMOJU before making your selection.
- About Unsettled balance:
- Refunds via the system will only be available for amounts within the unsettled balance.
- Unsettled balance refers to the 'sales amount before the closing date.' The unsettled balance is recorded after deducting the settlement fees, so the amount after deducting the settlement fees must be greater than or equal to the refund amount.
- If the refund amount exceeds the unsettled balance, the refund request will be denied and refund requests cannot be made until a transactions occurs in an amount that can offset the refund amount.
After logging in to KOMOJU, you will see Payout Balance on the left menu bar, where you can check your unsettled balance (= Estimated total balance).
