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[Payment Links] Expiry Date Settings and Disabling Payment Links

Updated

This article explains the expiry date settings and steps to disable manually generated Payment Links. This does not apply to automated payments via Shopify integrations or APIs. With the new feature, links can now be automatically disabled based on "number of payments" or "expiration date". Manual disabling is also available.

[Crucial Specifications and Notes]
・Cannot be changed: Once a Payment Link is created, you cannot modify the "Amount", "Currency", or "Frequency". If you made a mistake, please manually disable the link and create a new one.
・Cannot be deleted: Payment Links cannot be deleted from the system. Unwanted links must be handled via "Automatic Disabling" or "Manual Disabling" (There is no limit to the number of links you can create).
・No recreation needed for session timeouts: Even if a customer's payment session expires, they can still reuse the same URL to automatically generate a new payment page, provided the link itself is still active. There is no need to reissue the link.

Automatically Disable the Link

When creating or editing a link, you can configure it under "Advanced settings" to automatically disable (stop accepting payments) when specific conditions are met. If left unconfigured, the link will remain active indefinitely.

  • Limit the number of payments: Check this box and enter the maximum number in the "Enter number of payments" field. The link will be disabled automatically once that number of successful payments is reached (e.g., for limited-quantity sales).
    *Note: If payments have already been made through the link, please ensure you enter a value equal to or greater than the current number of completed payments (e.g., if 2 payments have already been completed via the link, you must enter 2 or a larger number).
  • Set an expiry date: Check this box and click "Select a date" to choose a specific date from the calendar. The link will automatically become inactive after that date passes.

Manually Disabling a Link (For Immediate Stop or Recreation Due to Errors)

If you need to stop a link immediately before it meets the automatic conditions, or if you need to recreate a link due to incorrect settings (such as the wrong amount), follow these steps to manually disable it:

  1. Click Payment Links on the left menu of the dashboard.
  2. Click on the specific link you want to disable.
  3. Click the section labeled "Disable payment link".
  4. On the confirmation screen, click "Yes, disable payment link", and then click "Save".

About Payment Session (Payment Procedure) Expiration

Separately from the link's own validity, once a customer accesses the link and selects a payment method, a specific payment deadline (session expiry) applies based on that payment method's specifications (e.g., PayPay expires within 5 minutes).

Next Action

After a link is disabled manually or automatically, return to the Payment Links list view on the left menu to confirm that the link status is displayed as "Inactive". If you need to recreate the link due to a mistake, generate a new one using the standard create button or the Quick Payment Link button on the same screen.

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