Refunds are available within the following time limits from the completion of payment.
| Payment methods | Deadline |
| Credit Card (Japan) | No deadline |
| PayPay / Merpay / Paidy | 365 days |
| Rakuten Pay | 30 days |
| Carrier Billing_docomo | 179 days (by 8 pm on the final deadline day) |
| Carrier Billing_Softbank | 180 days |
| Carrier Billing_au |
【Full refund】From the settlement month until the end of the following two months 【Partial refund】From the month following settlement until the end of the next month |
|
au Pay |
90 days |
*There is no deadline for Konbini, Bank Transfer, and Pay-Easy.