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[KOMOJU Merchant App] About Registering an Account and Applying to Use the App from the App

Updated

On iOS, you can complete everything from sign-up to applying to use KOMOJU and verifying your identity within the app. On Android, this application process isn't available in the app, so it must be done on the web instead.

Applying to use KOMOJU from within the app is only supported on iOS.
If you're using Android, please apply from the KOMOJU Dashboard (web) instead of following the steps in this article.

The Sign-Up Process

First, from the sign-up option on the login screen, choose your store type ("Online" or "In-Person"), then enter your store name, email address, and password. Verify your email using the 6-digit code sent to you (valid for 15 minutes, with a new code available after 60 seconds) to complete registration.

For more details on the sign-up steps, see "About the KOMOJU App."

Once email verification is complete, a banner inviting you to apply to use the service appears on the Home screen. Tap this banner to begin your application.

What You'll Need to Provide

Your application requires the following information and documents:

  • Company Information: your corporate number and address. Sole proprietors upload up to 3 verification documents.
  • Representative Information: the front and back of your identity verification document. The required documents differ depending on whether you use a passport or a My Number Card.
  • Site Information (for online stores): your website URL and up to 5 product photos.
  • Store Information (for in-person stores): your address and up to 5 photos of your storefront and products.
  • Bank Account Information for payouts.
  • Payment Method Applications: select and apply for the payment methods you want to use, such as credit cards, PayPay, Merpay, d Payment, au PAY, Paidy, convenience store payments, PayPay terminals, Alipay+, and WeChat Pay terminals.

You Can Save Your Progress

You can save and submit each section of the application individually. You don't need to complete every section in one sitting; you can save your progress and continue later.

Uploading Your Identity Verification Documents

You can upload verification documents for your company and representative information either by taking a photo with your camera, or by choosing an existing photo or file.

Applying on Android

On Android, applying to use KOMOJU is not available in the app. Please complete your application from the KOMOJU Dashboard (web) instead.

Next Steps

  1. Tap the application invitation banner on the Home screen
  2. Fill in and upload your Company Information, Representative Information, Site or Store Information, Bank Account Information, and Payment Method Applications
  3. Save each section as you complete it, and submit once everything is filled in

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