Skip to main content

Introducing Konbini Payments and the Review Period

Updated

You can apply for Konbini (convenience store) payments at the same time as credit card payments and other methods, or add them after you have started operating. The review is carried out separately for each convenience store chain.

You can start accepting payments at each convenience store as soon as it is ready
Reviews for major convenience stores other than Seven-Eleven are usually completed in about 3 to 4 business days. For Seven-Eleven, because an individual verification procedure is required, it may take about 1 to 2 months before you can start using it.
We therefore recommend starting to accept payments first at the convenience stores that open quickly, and adding Seven-Eleven once its approval is complete. This helps prevent delays in launching your service and minimizes lost sales opportunities.
You can also apply for Seven-Eleven at the same time. Applying for all of them together lets you start using every payment option most smoothly.

Adding Konbini Payments

Even if you are already using KOMOJU, you can apply to add Konbini payments. Please see the following for how to apply.

Estimated Review Period

The review period for Konbini payments differs by convenience store chain.

Target Estimated time to complete review
Konbini payments (excluding Seven-Eleven) Usually 3 to 4 business days
Seven-Eleven Usually about 1 to 2 months

If You Have Already Passed a Review with Another Provider

Even if you already use Konbini payments through another payment service, KOMOJU carries out its own review based on uniform criteria. This is because reviews are conducted individually based on agreements with each convenience store chain. Please plan for the same review period as a new application.

Setting the Payment Deadline

You can change the payment deadline for Konbini payments to up to 59 days. Please see the following for how to set it.

Detecting Expired Payments and Automating Processing

You can build a setup that receives payment expiry and payment completion via Webhook and triggers processing such as automatically issuing e-tickets. Please see the developer documentation for implementation details.

Konbini Payment Fees

Transaction fee rates differ by payment method.

Next Steps

  1. Apply for all the convenience stores you want, including Seven-Eleven, in your first application
  2. Check the review period in [Japan] Estimated Review Period for Live Mode Application
  3. Start using each payment method in Live mode as soon as its review is complete