About the KOMOJU App
The KOMOJU App lets you check your sales, manage transactions, and create payment links from your smartphone. It is available for both iOS and Android.
Supported Operating Systems
- iOS: iOS 18.6 or later
- Android: Android 13 or later
If your device's OS version is older than the supported version, please update your device's OS before using the app.
How to Download the App
- iOS: Download on the App Store
- Android: Download on Google Play
Supported Languages
The app supports Japanese and English. The display language follows your device's language setting, and there is no option to switch languages within the app. To change the display language, change your device's language setting.
What You Can Do with the KOMOJU App
| Feature | iOS | Android |
|---|---|---|
| Log in (email and password, two-factor authentication, biometric authentication) | Yes | Yes |
| Create a new account in the app | Yes | Partial (the registration page opens in a browser) |
| Apply to use the service and verify your identity in the app | Yes | No (done on the web) |
| Home (view sales and balance) | Yes | Yes |
| Switch between multiple accounts | Yes | Yes |
| View, search, and filter transactions | Yes | Yes |
| Refunds (full amount only) and cancellations | Yes | Yes |
| Create and share payment links | Yes | Yes |
| Code payments (QR payments for in-person stores) | Yes | Yes |
| Switch between Test mode and Live mode | Yes | Yes |
| Push notifications | Yes | Yes |
| View and edit the Specified Commercial Transactions Act notice | Yes | No |
| Download reports / export CSV | No (use the web) | No (use the web) |
| Add staff (users) | No (use the web) | No (use the web) |
Signing In
Enter the email address and password of your existing KOMOJU account to sign in. If you have two-factor authentication enabled, you will also need to enter the 6-digit code from your authenticator app, or a recovery code.
For more details on two-factor authentication, see "About Security" [related article].
Logging In with Biometric Authentication
After your first sign-in, you can set up login using Face ID / Touch ID (iOS) or your device's biometric authentication (Android). If you change your password, you will need to sign in again with your email address and password.
Creating a New Account
On iOS
You can register entirely within the app from the sign-up option on the login screen. Choose your store type ("Online" or "In-Person"), then enter your store name, email address, and password. You will then verify your email using a 6-digit code sent to that address. The code expires after 15 minutes, and you can request a new code after 60 seconds. You can also change your email address from the verification screen.
For how to proceed with applying to use the service and identity verification after registration, see "About Registering an Account and Applying to Use the App from the App" [related article].
On Android
Tap "Don't have an account? Sign up" on the login screen to open the web sign-up page in your browser. You cannot enter registration details within the app itself.
Features Not Available in the App (Use the Web Dashboard Instead)
The following actions cannot be performed in the app. Please continue to use the KOMOJU Dashboard (web) for these:
- Downloading reports / exporting CSV files
- Adding staff (users)
- Setting up bank account details for payouts
- Partial refunds (the app supports full refunds only)
- Detailed payment link settings (custom fields, payment frequency, expiration date, redirect URL, specifying payment methods, etc.)