What is the Act on Specified Commercial Transactions
The Act on Specified Commercial Transactions is a law established to protect consumers by preventing illegal sales practices and malicious solicitation by sellers in sales methods that are prone to consumer issues, such as door-to-door sales and online sales.
When operating an online website, displaying information required by the Act on Specified Commercial Transactions is mandatory.
▶ Please ensure that this page is placed in a location that is accessible from the top page of your shop website.
▶ For information regarding required disclosures under the Act on Specified Commercial Transactions for sole proprietors, please refer here for more details.
[Guidelines for the Act on Specified Commercial Transactions]
https://www.no-trouble.caa.go.jp/what/mailorder/advertising.html
[Guidelines for the Act on Specified Commercial Transactions] (English)
https://www.no-trouble.caa.go.jp/foreignlanguage/english/mailorder/advertising.html
Example of Required Information and Key Points Under the Act on Specified Commercial Transactions
| ショップ名 (Shop name) | KOMOJU | *State the same as your online shop name |
| 販売業者 (Company name) | 株式会社DEGICA | *State the same as your business documents |
| 運営統括責任者 (Responsible person) | 山田太郎 | *Full name of the responsible person |
| 所在地 (Address) |
〒123-4567 東京都武蔵野市吉祥寺本町1-2-3 KOMOJUビル1階
|
*Full address including postal code *If you have multiple addresses, please state the address used for actual operations and sales. *Also required for individual business owners. |
| 電話番号 (Phone number) | 050-1234-5678 | *Also required for individual business owners. |
| メールアドレス (Email address) | example@komoju.com | *Do not link to a contact form. Please state an email address. |
| お支払方法 (Available payment methods) | ・クレジットカード ・銀行振込 ・コンビニエンスストア（先払い） |
*Available payment methods for purchase *If there are limitations on usable credit card brands, please specify them here. |
| 商品代金以外の必要料金 (Other costs) |
・コンビニ支払い手数料 ・銀行振込手数料 ・消費税（商品代金に含んで表示） ・送料 |
*State a clear amount. *State all fees that apply in addition to the product price. |
| お支払時期・期限 (Payment time) |
・クレジットカード：決済時（クレジットカード会社ごとに異なります） ・銀行振込：ご注文後7日以内 ・コンビニエンスストア：ご注文後3日以内 |
*If a payment method has a deadline, providing this information is mandatory. |
| 引き渡し時期 (When the goods will be shipped) | お支払い確認後3日以内に発送 | *State a clear date and details. |
| 返品 (Return and refund) | 商品到着より7日以内 | *State all conditions for return and refund. |
| 資格・免許 (Business License) | ・古物商許可証、酒類販売業免許などの情報 | *If applicable |